DUNE BASH

Support

Need help, found a bug, or have an idea for the game? Write to us and we'll get back to you.

support@sandxgames.com

It helps to include your iPhone model, the iOS version, and what happened.

Common questions

I bought something. How do I get it back on a new phone?

Open the game, tap the gear on the home screen for Settings, then tap Restore Purchases (it's also at the bottom of the Shop). Remove Ads, the Desert Falcon and the starter pack come back. Gems are used up when you spend them, so they can't be restored.

Is my progress saved in the cloud?

No. Your coins, gems, level, cars, upgrades and styles are saved on your iPhone. They come back if you restore your iPhone from a backup, but not after deleting and reinstalling the game. Your best distances are also kept on the Game Center leaderboards.

My truck keeps getting stuck in the sand.

Tap the tyre gauge to deflate before soft sand: low pressure floats over it. Inflated tyres are faster on rock and firm ground but sink in soft sand. The chip at the top of the screen shows what surface is coming up next.

What does Remove Ads do?

It turns off the ads between runs for good. Rewarded ads (double coins, a second chance, free gems) stay available, but only when you choose to watch one.

A rewarded ad isn't loading.

Ads need an internet connection and aren't always available. The game keeps trying in the background; for a second chance you can also use gems instead.

How do I turn off the sound, music or reminders?

Tap the gear on the home screen for Settings: there are switches for sound effects, music and the daily reminder. Music also has its own button on the home screen and the pause screen.

How do I appear on the leaderboards?

Sign in to Game Center in your iPhone's Settings. Each map has its own leaderboard, and your distance is submitted after every run. Tap the trophy on the home screen to see the current map's board.