Support
Need help, found a bug, or have an idea for the game? Write to us and we'll get back to you.
support@sandxgames.comIt helps to include your iPhone or iPad model, the iOS version, and what happened.
Common questions
How do I fly?
Drag with your left thumb to steer, climb and dive. Hold your right thumb anywhere on the right side to spread your wings: you slow down, climb on thermals (the shimmering columns of rising dust) and save stamina. Let go to tuck your wings and dive for speed. Spreading again after a dive turns your speed back into height without flapping.
How does fire work?
Diving fast with your wings tucked charges the fire meter (the ring around the flame button). When it glows orange, slide your held right thumb up onto the flame button to breathe fire. Fire burns dead trees and wooden scaffolds in your way and lights ember coins, which are worth three coins each.
I bought something. How do I get it back on a new device?
Open the Shop (the Shop button on the home screen, or tap your coins and gems) and tap Restore Purchases at the bottom. Remove Ads and the starter pack come back. Gems are used up when you spend them, so they can't be restored.
Is my progress saved in the cloud?
No. Your coins, gems, level, dragons and upgrades are saved on your device. They come back if you restore your device from a backup, but not after deleting and reinstalling the game. Your best distances are also kept on the Game Center leaderboards.
What does Remove Ads do?
It turns off the ads between runs for good. Rewarded ads (double coins, a second chance, free gems) stay available, but only when you choose to watch one.
A rewarded ad isn't loading.
Ads need an internet connection and aren't always available. The game keeps trying in the background; for a second chance you can also use gems instead.
How do I change my ad privacy choices?
Where the law requires it, a Privacy choices link appears at the bottom of the Shop. Tracking can be changed any time in your device's Settings → Privacy & Security → Tracking.
How do I appear on the leaderboards?
Sign in to Game Center in your device's Settings. Each map has its own leaderboard, and your distance is submitted after every run. Tap the trophy on the home screen to see the current map's board.